Raleigh Neurology’s Response to COVID-19

Our team is committed to doing our part to minimize the spread of the coronavirus (COVID-19). The safety of our patients and team members is of the utmost importance.

We are screening all RNA patients and scheduled visitors.  Only the front entrances to each building are accessible and each person entering will be asked to submit to our screening.  Patients or scheduled visitors who do not meet criteria will be asked to leave and contact us to reschedule to a later date or telemedicine visit.  Please do not bring additional people with you to your visit and anyone not essential to your visit will be asked to remain outside the building. 

We are not accepting unscheduled visitors at this time, including Drug Representatives and outside vendors.  If you are a Drug Representative and need to speak to someone regarding samples, please call 919-782-3456 x8032.  We are accepting sample drop offs at the rear entrance of our 1540 Sunday Drive building Monday through Thursday, from 9am-1130am and 1pm-230pm.  

Mask or Face Coverings:

Anyone over the age of 2 years presenting to our offices is REQUIRED to bring a mask or face covering with them and keep it on for the duration of the visit.  If you are unable or do not wish to wear a mask, we certainly respect your wishes but due to an abundance of caution, we will have to reschedule your appointment.  We understand some may have medical issues that prevent this and we ask that you please call us to discuss options.  We fully realize this is not an optimal situation and thank you for your understanding and compliance.

Appointments:

All our locations are currently open from 8am-5pm Monday through Friday . Certain departments such as MRI, the Sleep Labs, and our Pain clinic may be accepting patients outside of these hours.  Telemedicine appointments are offered to patients where appropriate and we are happy to discuss shifting any routine, return, in-office visit to a telemedicine visit.  As all appointments are managed to allow for appropriate distancing and volume, this may mean you are offered fewer options for scheduling your appointments.  Our Customer service/phone teams are available to discuss your needs Monday through Friday from 8am to 5pm.

We encourage everyone in our community to take steps to minimize the spread of the virus. Data and other emerging information regarding this virus is updated regularly by the CDC.