The North Carolina State Fair begins Thursday, October 11, 2018. Please be aware, if you have an appointment scheduled with us from October 11th through October 21st, you may experience heavy traffic around our office.
Weather Alert: Hurricane Florence
Raleigh Neurology Associates’ offices will operate normally the week of September 17th. We do anticipate high call volumes throughout the remainder of this week due to recent weather-related closures and ask for your understanding with any delayed response times as a result. You can also take advantage of our secure patient portal as an alternative to reach us.
We thank you for your patience!
To ensure the safety of our patients and staff, we may delay opening the practice or remain closed when weather creates potentially hazardous conditions. This information will be posted on WRAL and ABC 11-WTVD as well as our website, www.raleighneurology.com, and our Facebook page, Raleigh Neurology Associates. Patients with scheduled appointments for the day(s) in question will also receive an automated call informing them of any delay or closures. To ensure we are able to reach you to let you know of any possible closures or delays, we ask that you please keep your contact information up to date and verify we have the best number to reach you.
*Please keep in mind, all contact/notification methods are contingent upon available electrical service and may be delayed if there are power outages.
Has Your Insurance Changed With the New Year?
With the new year, we understand many of our patients will have insurance plan changes. To better ensure we can provide you with seamless care, we ask that you please let us know of any insurance changes you may have prior to your visit with us. This allows us to verify your coverage and make sure any necessary authorizations are in place. The first of any new year can be a difficult time for us to reach your insurance company in a timely manner simply due to their call volume. Often even electronic resources to verify benefits may also be overwhelmed and cause delays for us to ensure your coverage.
Due to anticipated high call volume, please feel free to send us a secure portal message with any insurance updates. If you prefer, you can always call us with your updates at 919.782.3456.
Thank you and please have a wonderful and safe New Year!